Return Policy
Last updated September 24, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three hundred sixty five (365) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at apexsinc@apexvalue.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
(APEKS, INC.) Applied Expert Systems and Software Inc
Attn: Returns
RMA #
Maribago
Lapu-Lapu, Visayas/Cebu 6015
Philippines
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
Warranty & Service of Automatic Weather Station. 1 Year Limited Warranty Policy Automatic Weather Station and Soil Sensor Accessories Inclusions: 1 set of Wireless Vantage Pro2 Plus with UV & Solar Radiation Sensors PNS6237M & Enviro Monitor Gateway PNR 6803A with 3 years Weatherlink Pro Device Upgrade.
We warrant our products to be free of defects in material and workmanship for one (1) year from the date of original purchase. While we make every effort to carefully manufacture our products to be free of flaws and of quality, occasionally parts may be found to be missing, defective, or damaged.
If you have a defective part, return the product to us Apexs/APEKS, shipping charges will be for your account. Include proof of purchase and a written explanation of the trouble. During the warranty period, we will, at our option, either repair or replace the defective part(s) at no additional cost.
This warranty does not cover damage due to improper installation or use, lightning, negligence, accident, or unauthorized service, or to incidental or consequential damages beyond the Davis products themselves. Implied warranties are limited in duration to the life of this limited warranty.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(+63) 917-312-9336
apexsinc@apexvalue.com